Privacy policy

Last updated October 26, 2026

This policy explains how Nova Lighters LLC ("we") collects and uses information from the retail stores we do business with and from visitors to nova-lighters.com.

What we collect

• Store and contact details you give us: store name, your name, mobile number, email address and business address.
• Account records: orders, deliveries, invoices and payments.
• Text messages you send to us and the texts we send you.
• Basic technical data when you use our forms (IP address, browser, date and time), kept to prevent abuse and to record consent.

How we use it

• To take and deliver orders, send invoices and receipts, and collect payment.
• To send the store account texts you signed up for, and to keep a record of that consent.
• To answer your questions and support your account.

Text messaging

Mobile numbers and SMS opt-in consent are used only to send the texts you asked for. We do not sell, rent or share mobile numbers or SMS opt-in data and consent with any third parties or affiliates for marketing or promotional purposes. Reply STOP to any text to opt out.

Sharing

We don't sell your information. We share it only with service providers that help us run the business, such as our phone and texting provider, hosting provider and payment processor, and only so they can provide that service. We may also disclose information when the law requires it. These providers never receive SMS opt-in data or consent for their own use, and it is never shared for marketing.

How long we keep it

We keep account and consent records while you're a customer and as long as tax, licensing and record-keeping rules require.

Your choices

You can opt out of texts at any time by replying STOP. To see, correct or delete your information, call (202) 998-4428 or write to us at 527 Underwood St NW, Washington, DC.

Changes

If we change this policy, we'll update the date at the top of this page.